Terms of sale

This is a starter template. Please have it reviewed for Ghana and UK requirements before launch.

Quotes

Prices are given by quote. Each quote shows the product price, shipping and total, and is valid until the date shown on it. Quantities are measured in kilograms, where one tonne equals 1,000 kg. The minimum order is 5 kg.

Payment

Payment is taken in full when you accept a quote, through Stripe or Paystack. We never see or store your full card details.

Shipping and customs

Orders ship from Ghana using the method shown in your quote. Delivery times are estimates. Import duties and taxes at destination are the responsibility of the receiver unless your quote says otherwise.

Product

Shea butter is a natural product. Colour, aroma and texture can vary slightly between batches and seasons. Please store it somewhere cool and dry.

Cancellations and issues

Contact us as soon as possible if you need to change or cancel an order, or if something arrives damaged. We will work with you to put it right.